Terms and Conditions
1. Object
1.1 These current General Conditions are intended to regulate the terms and conditions under which the service provided in the online store of the website www.hopperandcopper.com, of the distilled beverages of the brand Second Circle, marketed by Maltaria Unipessoal Lda., headquartered at Estrada da Circunvalação N12 4D, under the single registration and identification number 515973122, with a share capital of €5,000 (euros), hereinafter referred to as Maltaria Unipessoal Lda., will be governed.
1.2 The purchase of any product in the online store of the website www.hopperandcopper.com implies acceptance of these General Sales Conditions.
1.3 All alcoholic beverages available for sale on the online store of the website www.hopperandcopper.com can only be purchased by persons over 18 years of age (Decree-Law No. 106/2015).
Product Information, Prices, and Contents
2.1 Maltaria Unipessoal Lda. reserves the right to modify, without prior notice and at any time, the information and commercial offer presented on its website. This includes products, prices, promotions, commercial terms, and services.
2.2 The images illustrating each product on the website www.hopperandcopper.com may differ from the product subsequently delivered. The images are solely visual representations and may not precisely correspond to the final product. Additionally, products are subject to stock depletion.
2.3 In accordance with Portuguese legislation, all prices presented on the online store of the website www.hopperandcopper.com include the respective VAT rates in force.
3. Payment
3.1 Purchases made on the website www.hopperandcopper.com are protected by security measures.
3.2 All purchases made in the online store imply immediate payment.
3.3 Maltaria Unipessoal Lda. only processes an order placed by a customer after confirmation of the respective payment, therefore it cannot guarantee the availability of the items until the beginning of said processing.
3.4 Payments are received in euros.
3.5 Upon payment, a proof of purchase document (invoice receipt, or simplified invoice) will be issued, which may be personalized with the customer's tax information.
4. Delivery Service
4.1 For all purchases made in the online store of the website www.hopperandcopper.com, the customer may request free delivery, for purchases over 50€, except for deliveries to the Madeira and Azores archipelagos. In these cases, the shipping cost must be calculated.
4.2 Deliveries are made by our logistics partner MRW, within a minimum of 24 hours and a maximum of 72 hours, during business hours.
4.3 Maltaria Unipessoal Lda. disclaims any responsibility for any delay or impossibility of processing the order resulting from error or insufficiency of the data communicated by the end consumer.
5. Returns
5.1 The customer can fill in and submit electronically the model of the Right of Free Resolution form provided for in Decree-Law No. 24/2014, of February 14, or any other unequivocal declaration of resolution ("Resolution Declaration") through the communication channels defined in these Conditions.
5.2 The customer's return (without home collection) of any small and medium-sized product must be made within a maximum period of 14 (fourteen) days after the communication of the decision to terminate the contract under the Right of Free Resolution, and the customer must immediately return the products from the order.
5.3 After exercising the Right of Free Resolution of the contract, the refund of the amount paid by the customer (excluding the costs that the customer may have paid for the product delivery) will be made through the same payment method used in the initial transaction, at no cost to the customer and within 14 (fourteen) days from the knowledge of the decision. The refund to the customer will be made after validation of compliance with the conditions described in points 5.5 to 5.8 regarding exchanges and returns of these conditions and will not pay any fee resulting from said refund. 5.5 a 5.8 referentes às trocas e devolução das presentes condições e não pagará nenhuma taxa decorrente do referido reembolso.
5.4 The rights of customers related to compensation or reimbursement of expenses, as well as any contractual or extra-contractual liability for damages, direct or indirect, to persons or property, caused by the non-acceptance of an order, in whole or in part, are expressly excluded and will not be assumed by Maltaria Unipessoal Lda.
5.5 Maltaria Unipessoal Lda. allows returns if the products are broken or not in conformity at the time of order receipt by the customer.
5.6 Upon delivery, the customer should inspect the packaging for any damages. If the customer finds that the products are damaged, they should not accept the delivery of the order and contact Maltaria Unipessoal Lda. by email or phone, reporting the incident.
5.7 Maltaria Unipessoal Lda. will refund the amounts paid for the order and for shipping (if applicable) as soon as it receives the return process at its headquarters. The return must be accompanied by the order number or the number of the documents that accompanied the order, and may attach images of the packaging as received and of the respective products.
5.8 The customer must always keep the original packaging of the order to claim damages and/or any irregularities in the delivered products, under penalty of the respective claim request not being accepted.
6. Limitation of Liability
6.1 A Maltaria Unipessoal Lda. não garante a disponibilidade ininterrupta do serviço em www.hopperandcopper.com e não se responsabiliza por quaisquer danos, diretos ou indiretos, resultantes da utilização ou impossibilidade de utilização do website, por qualquer motivo que seja. Isso inclui, mas não se limita a indisponibilidade de acesso ao website, problemas técnicos ou erros nas redes de comunicação de dados, intrusão externa ou presença de vírus informáticos, problemas técnicos que possam ocorrer em equipamentos informáticos utilizados durante a ligação à internet através do referido website.
7. Applicable Law
7.1 All purchases made in the online store of the website www.hoppernadcopper.com are subject to Portuguese legislation, and any conflict or divergence in the interpretation of the General Sales Conditions will be submitted to the competent Portuguese Court.
7.2 If the customer is outside mainland Portugal, Maltaria Unipessoal Lda. informs that any judicial process must be exclusively brought before the Portuguese Courts.
8. Modification of Terms and Conditions
8.1 Maltaria Unipessoal Lda. reserves the right to modify these Terms and Conditions at any time. The changes will be considered valid after their publication on the website www.hopperandcopper.com.
8.2 Maltaria Unipessoal Lda. reserves the right to modify the content of the website www.hopperandcopper.com at any time, without prior notice. The modifications may include prices, photos, or other elements of the website. The changes come into effect on the date of their publication.